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FAQ

Why did I have to give so much information when I registered?

This information will automatically appear on your order form when you place an order, saving you the time of typing in your company name, address, etc.

Is my information secure when I register and place an order?

Yes. The Registration and Checkout pages utilize high-grade 256 bit encryption. Look for "https://" in your browser's address bar to see if you are on a secure page.

How will my information be used?

The main use of your information is to allow secure entry for you as a qualified wholesale buyer into our web site (and deny entrance to your retail customers!). That is the only purpose for your sales tax or Federal ID numbers. After your registration, the information will automatically fill in the blanks when you place an order. This saves you time and typing. The only other use for your information is that we may send out an occasional e-mail newsletter to our registered buyers. You will be given an opportunity to remove yourself from the e-mail list for the newsletter.

What if my registration information changes?

If your information changes, you can revise your registration by logging into your account.

How can I find the products I'm looking for?

Products are organized by category. You can also use the search function.

How to Order

You can easily place your order online by clicking on the "add to cart" button. The minimum for the item you have clicked to order will be displayed in the quantity text box. You can change the quantity if you want to order more than the minimum. If you change your mind after you've added a product to your cart you can simply click "remove". Because your registration information is in our database, your name and address information will automatically appear in the blanks when you check out. You can order by the credit cards accepted by the vendor or COD, if your vendors accepts them. When you have finished making your selections, click "checkout".

What is the Minimum Order?

The minimum order amount will appear in your cart at the bottom of product pages and the system will only let you check out when you have met the minimum order.

What About Credit Card Security?

You can be confident when you place an order that your credit card information is secure. Our shopping cart uses a secure server. It is riskier for you to give your credit card number over the telephone than for you to place a shopping cart order with us.